Blog

By Dyanne L. Peters, Esq.

This article first appeared in our Communicator Magazine, Winter 2026 Issue.

When you hear the term "AI," it may conjure images of robots taking over the world as seen in popular movies like The Matrix, Terminator, or iRobot. Despite these sci-fi depictions that create a technological dystopian vision of the future (and an entertaining film), the use of this tool has grown tremendously over the last several years to the point where AI has become integrated into our everyday lives. While it is becoming a more widespread and useful technology, it is still in the beginning stages, and there are a lot of issues to navigate and consider when using AI.

In the context of use for everyday functions by a community manager, AI is certainly convenient and useful. AI is becoming a powerful addition to a manager’s toolkit, but it is just that: a tool. AI cannot replace a manager’s critical thinking, problem solving, experience, and due diligence. While AI can do many th...

By Hooman Bolandi

This article first appeared in our Communicator Magazine, Winter 2026 Issue.

Picture this: A storm rolls through, and your team discovers a leaking roof – too late to avoid costly repairs and homeowner complaints. What if you could spot these issues before they spiral? For property managers, protecting roofing, walls, pavements, parking structures, retaining walls, boundary barriers, hardscapes, and landscapes is a constant challenge. Add inflationary pressures on services and goods, staff retention struggles, and rising homeowner expectations for better service levels and tech-enabled efficiencies, and the stakes climb higher. This article isn’t about chasing the latest trend – it’s about understanding tools like 360-degree digital scanning, LiDAR, infrared detection, and AI-driven analytics, and what to learn about them to be more effective stewards. How can these fit your processes to proactively manage assets? Let’s explore the problem, the tools, and the practi...