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Preserving Value: How AI-Enhanced Tools Empower Property Managers to Protect Physical Assets

By Hooman Bolandi

This article first appeared in our Communicator Magazine, Winter 2026 Issue.

Picture this: A storm rolls through, and your team discovers a leaking roof – too late to avoid costly repairs and homeowner complaints. What if you could spot these issues before they spiral? For property managers, protecting roofing, walls, pavements, parking structures, retaining walls, boundary barriers, hardscapes, and landscapes is a constant challenge. Add inflationary pressures on services and goods, staff retention struggles, and rising homeowner expectations for better service levels and tech-enabled efficiencies, and the stakes climb higher. This article isn’t about chasing the latest trend – it’s about understanding tools like 360-degree digital scanning, LiDAR, infrared detection, and AI-driven analytics, and what to learn about them to be more effective stewards. How can these fit your processes to proactively manage assets? Let’s explore the problem, the tools, and the practi...

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The Modern Age of Community Management: Combining Tech with a Personal Touch

By Ashley Vos

This article first appeared in our Communicator Magazine, Winter 2026 Issue.

What does being a good neighbor look like in a world where your primary connection to the community is on an app, not a shared driveway conversation? It’s a real question for community associations today. Connections used to be created face-to-face, communication happened through a phone call or a let- ter, and meetings always took place in person. Now, the modern world runs at a relentless pace, and residents expect information instantly. Additionally, man- agers are struggling with larger work- loads and tighter deadlines. Because of this, digital platforms, automation, and online portals have become essential to managing an HOA.  

Yet, with all of this progress, how do we keep technology from becoming a barrier to connection?  

To build a strong association, we have to recognize that while tech cannot replace personal relationships, it can be used to enhance them! When used intentionally, ...

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Evolving Technology: Can’t Live With it, Can’t Live Without it

Managing Risks Associated with Data Security, Cyber Space, Technology, and the Internet of Things

By W. Meskin, Esq., CIRMS, MLIS, CCAL Fellow

A Few Things that everyone can agree on are that the Internet of Things ("IoT"), cyber liability, data breach, cybercrime, and technology are touching everyone’s life, both positively and negatively. Most people agree that all their devices and systems, including the required software and hardware, are expanding, changing, and growing faster than any of us can keep up with or understand. Most everyone communicates using smart phones and/or other smart devices. More and more, new homes are built as smart homes or existing homes are transitioned into smart homes. Many of us yearn for times gone by.

Community associations are not immune to the intended and unintended consequences of this brave new world. Some community association boards, community association managers, and business partners acknowledge the changing world, while many others come...

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